Stages of Order Completion

At VIVALANG, we adhere to a detailed and structured process for each conference to ensure the highest quality of service. Our workflow follows a proven workflow outlined below:

  • Interpreter Selection: The Account Manager selects the most suitable interpreters for the conference.
  • Equipment Planning: In consultation with the Technical Manager, the necessary equipment is chosen, including booths, simultaneous interpretation systems, microphones, loudspeakers, and public address systems.
  • Site Assessment: The Technical Manager or Sound Engineer conducts a site visit, if requested by the client, to evaluate the technical capabilities of the venue (e.g., hotel, auditorium, conference hall, restaurant).
  • Preparation of Reference Materials: The Account Manager collects reference materials from the client, such as abstracts or speech content and a list of speakers, and forwards them to the interpreters.
  • Quality Assurance: The Quality Manager ensures that the implementation meets client guidelines and adheres to the VIVALANG QA Model quality management system.
  • Client Feedback: After the conference, the Account Manager receives a feedback questionnaire from the client to assess the quality of the service provided.

We offer expert advice throughout every stage of preparation and ensure the conference runs smoothly at all times.

The choice of interpreting type – whether simultaneous, consecutive, assistant, whispered, or sworn – depends on the nature of the meeting and the technical conditions of the venue.

For further inquiries or to discuss your specific needs, please contact the Conference Department consultants at konferencje@vivalang.pl. We will assist you in selecting the most appropriate service and provide you with a detailed offer. Additionally, please review VIVALANG's General Terms and Conditions of Conference Services, available from our Conference Department consultants.

 

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